Frequently asked questions

Wristwatch

Could my Wooch watch cause allergies?

Wooch watches use only 100% natural wood and are not treated with any toxic chemicals

Wooch watches come with stainless steel (304) clasps for those who may have nickel allergies. Please see the below study from the National Center for Biotechnology Information (http://www.ncbi.nlm.nih.gov/pubmed/9330816):

It was shown that low-sulfur stainless steel grades like 304 release less than 0.03 microgram/cm2/week of nickel in acid artificial sweat and elicit no reactions in patients already sensitized to nickel.

How to adjust writsband size?

Are Wooch watches waterproof?

Do you provide custom engraving?

Where are Wooch watches made?

Will wooden watch break easily?

How can i take care of my watch to increase durability?

The biggest enemy of wood is sudden changes in temperature and humidity.

This means if you leave your watch in a car on a hot sunny day, the high temperature has the ability to swell the wood and cause it to crack. Same with leaving it in the car on a particularly cold day or night, the cold will shrink the wood, putting pressure against the glass and pins and could cause breakage at those points.

When you are not wearing your watch be sure that it is inside, and also protected in its original packaging.

How much does Wooch watch weight?

Is Wooch watch meant for me?

Orders and transport

Do you ship internationally?

Did you receive my order?

Does international shipping include customs charges?

Warranty and repairs

How does warranty work?

Warranty is over but I need my watch repaired

Other

How to use coupon code?

I wish to collaborate, who can i contact?